FAQ

How do Meals / Soups / Salads come packaged?   

1) Individual meals come freshly made, vac-packed in a Friendlier, reuseable, microwaveable, freezable container. Some family size meals come vac-packed in foil trays.
2) Soups & stews come in a Friendlier 250 ml, 500 ml or 1 litre reusable deli container.
3) Salads come in a Friendlier reusable bowl with dressing on the side.
Note: Please return Friendlier containers. They will be picked up by Friendlier, washed, sanitized, and reused. Why? Because the planet isn’t single use!

Can these meals/soups be frozen?

1) Meals / soups come ready to be re-heated and enjoyed; however they could be frozen and kept for up to a couple of months.

2) Salads in a vac-packed container, packed with dressing on the side and cannot be frozen.

How long will they keep in the refrigerator, if not frozen?

1) The meals in their vac-packed container could be kept in the fridge for up to a week.
2) Salads in their container will keep for at least 4 days in the fridge
3) Soups & stews in their container will keep for at least 4 days
Note: Meals, soups, and stews may be frozen in their containers

What is the minimum order?
1) There is no minimum order.

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Is Local Delivery Available?

Yes
1) Delivery within Guelph
 Free on orders of $100.00 or more
 $10.00 delivery fee on orders under $100.00

2) Delivery to Fergus & Elora
 $15.00 delivery fee on minimum order of $75.00

How often will you be offering different meals / soups?

1) We will be adding new limited time offerings

approximately every 4 – 5 weeks When new offerings are added the previous ones will be removed.

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Where and When are meals to be picked up?

1) Currently pick up of meals is only available between 3:00 and 5:00 pm on Tuesday and 3:00 and 5:00 pm on Friday at 728 York Rd. in Guelph.

How often will meal / soup choices be repeated?
1) We currently have no set schedule for repeating meal / soup offerings however, itemswill remain available for about 4 weeks once added before being removed from the menu. Popular items will probably be added back after 8 to 12 weeks. 

How can I find out about new limited time offerings?
1) Details of the current limited time offerings are posted on the home page of our website on the first Monday of every month.
2) We can add you to our email list so you receive details. An email outlining the next limited time offerings are sent out the same day they are listed on our website.
3) Details of the current limited time offerings will be posted on our Facebook page.

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Am I able to request modifications to meals?
1) Yes minor modifications such as changing a vegetable or starch item can usually be accommodated and occasionally we are even able to switch a protein item.
Example:
Maple Glazed Salmon – comes with green beans but you would rather have carrots
Type in the comments section of your check-out cart that you would like to substitute carrots for the green beans in your order of Maple Glazed Salmon. – This is an acceptable modification

Mongolian Beef Stir-fry – comes with beef strips but you don’t eat red meat and would
like chicken instead of the beef.
Type in the comments section of your check-out cart that you would like to substitute chicken for the beef in your order of Mongolian Beef Stir-fry. – This is an acceptable modification
Please Note: We will make every effort to accommodate your requests, however we may not
be able fulfill all requests. If for whatever reason we are unable to accommodate your request we will notify you as soon as we see your order and the item may be removed from your order if you wish.

Ordering Process

Place your order by: 4 p.m. on Sunday for Tuesday Pickup / Delivery or by 4 p.m. on Wednesday for Friday Pickup / Delivery

If you’re not comfortable ordering online, just call Delicious Direct at 519-823-6700 and a representative will take your order by phone.